How long will it take to get my order?
All products are shipped the same or next business day after receiving payment. Depending on the chosen form of delivery it may take 2–5 days to receive your order.
What carrier will be used to ship my package?
Using our standard shipment option, your package will be sent via FedEx or USPS Priority Mail depending on your location.
Do you ship internationally?
Goods ordered at www.lamillou-us.com can only be shipped to continental US addresses. If you live outside of US please contact us at firstname.lastname@example.org before placing your order. We will assist you with your request.
What is your return policy?
We are sure that you will love our products as much as we do, but if for any reason you are not 100% satisfied with your purchase you can send us the unused product along with all the packaging for a full refund. Refunds will be made in the same form of payment that was used when ordering the product.
If you bought your product from a retail distributor, other website, or third party, we cannot handle the exchange and you should contact the company you purchased from.
Shipping and handling fees are non-refundable, and return shipping costs are the responsibility of the customer.
If you have any questions regarding our return policy, please do not hesitate to call us at 718.709.7097 during our regular business hours of 8:00 a.m. to 5:00 p.m. EST, Monday through Friday. You can also get in touch with us through email at email@example.com.
Are your products safe for allergy sufferers?
Yes. The filling used in all our blankets, toys, and pillows is hypoallergenic and safe for you and your baby.
Privacy and Security Policy
We accept American Express®, Discover®, MasterCard®, and VISA® credit and debit cards as well as PayPal®. We do not store any financial information. All transactions are conducted behind a Secure Socket Layer (SSL) connection.
La Millou does not share, trade or sell customer information to 3rd parties (including e-mail addresses). Our policy is to protect this information ensuring the privacy of our customers.